Terms and Conditions
TERMS AND CONDITIONS
Custom Order
To ensure accurate measurements we suggest having a professional tailor or seamstress measure you. If you do not get a professional tailor or seamstress to take your measurements you should follow this guide to ensure proper fit. We will make your garment according to the measurements you provide. Barongs R Us will add allowance on the chest, waist, hips, armhole in creating your custom barong tagalog. Any alterations, fittings, changes or adjustments, if necessary, can be easily done by any one of your local tailors or seamstresses. We are not responsible for a client’s fluctuation in weight. All international custom orders take 8 to 10 weeks for delivery. All US custom orders, standard delivery time takes 6-8 weeks. All International orders take 8-10 weeks to deliver.
Please note when it comes to coloring or dyeing the barong tagalog, color variation is normal part of the process. All our colored barongs are individually dyed by hand. No two are exactly alike. These type of dye variations in no way should be treated as defective. And during the process of dyeing, we strived to achieve color desired, but some variations of certain colors can and will be altered.
WE DO NOT GUARANTEE COLOR MATCHING
Prices may vary depending on fabrics, measurements, and specifications.
Shipping
Shipping Information
Standard Delivery
Orders will arrive within 3 to 5 business days, following payment authorization. Standard delivery is available for shipping to Alaska, Hawaii, U.S. territories, Rural Routes, APO, or FPO addresses. United States Postal Service – U.S.P.S. handles all standard deliveries. All US adresses will be provided a tracking number of their order/s.
Deliveries are made only Monday through Friday (holidays excluded). No local pickup, no exceptions.
We require signature confirmation for custom orders and for orders shipped to apartments, condominiums, and to addresses with unit numbers. We are not responsible for any items lost if it is proven that the package was delivered on the address provided by the customer online. We do ship orders internationally.
Sales Tax
Express Shipping
International Shipping Methods
International orders are shipped USPS (United States Postal Service). Delivery in 10-15 business days (for in-stock items only). Shipping times do not include barongsrus.com order processing time.
We do not guarantee any international shipment’s date of arrival because of customs and package examination by the government. Typically, this may delay arrival of packages by a few days. Please plan for this extended delay and plan in advance.
Customs and Import Duties
All customs fees and duties are the responsibility of the customer. The customer may be subject to import duties and taxes, which are levied once the package reaches your country. Barongs R Us has no control over customs duties, import fees, and cannot predict their cost.
Customs policies vary widely from country to country; you should contact your local customs office for further information. www.barongsrus.com does not take responsibility for any delay in an item being processed through customs.
Order Tracking
To help you track the status of your shipment, we will include an order tracking number or a delivery confirmation number (United States Postal Service). Or you can click here to go to the page and get the Order Status page, you can check the status of your delivery by clicking directly on the Tracking Number.
If you have your tracking number, you can also check on the status of your delivery directly by US Postal Service.
